Terms & Conditions

To register and maintain an account with md111, you must satisfy all of the following eligibility criteria at all times. md111 reserves the right to request documentary evidence verifying eligibility at any stage of the account lifecycle, including at registration, during KYC review, and prior to processing any withdrawal.

• You must be at least 21 years of age. md111 operates a strict 21+ policy and will take all reasonable steps to prevent underage access to the platform.
• You must be a natural person with legal capacity to enter into binding contracts under the laws applicable to your jurisdiction.
• You must provide accurate and complete personal information during registration and keep that information current. You must not register using false, fabricated, or borrowed identity details.
• You must not be a current or former employee, contractor, director, or close associate of md111 or any of its affiliated entities, technology partners, or game providers, unless written consent has been provided by md111 management.
• You must hold and use only payment accounts (bKash, Nagad, Rocket, Upay, or other supported methods) that are registered in your own name. Third-party payment accounts are strictly prohibited.

md111 reserves the right to refuse registration or to close an account at any time if an applicant or existing player is found not to meet these eligibility requirements, or where continued operation of the account would be contrary to md111's policies or applicable obligations. Any funds held in an account closed for eligibility reasons will be handled in accordance with md111's standard account closure procedures.

To access the full range of md111 services, you must complete the account registration process, which requires providing a valid Bangladeshi mobile number, a secure password, and confirmation that you meet the eligibility criteria set out in Section 2. Registration does not require an email address, but one may be provided for additional account recovery options.

• md111 operates a Know Your Customer (KYC) verification programme. You may be required to submit government-issued identification (National ID card or passport), proof of address, and proof of ownership of your payment method at any point during your account lifecycle. KYC verification is mandatory before your first withdrawal and may be re-requested if your account activity changes materially.
• You must not register more than one account. If duplicate accounts are identified, md111 reserves the right to merge, suspend, or permanently close all duplicate accounts and to void any bonuses or winnings associated with them.
• md111 may use third-party identity verification services to validate the information you provide. By registering, you consent to such verification being performed and to md111 receiving the results of that verification from the third-party provider.
• Account registration is free. md111 does not charge any fee to open an account and does not require a minimum deposit at the point of registration. The minimum deposit required to access play is ৳100.

md111 offers bonuses and promotional incentives to eligible players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and tournament prizes. All bonuses are subject to the following general conditions unless a specific promotion's terms state otherwise.

• Bonuses are credited to eligible accounts automatically or upon request, as specified in the applicable promotion. A promotion's specific terms always take precedence over these general bonus conditions.
• All bonuses are subject to wagering requirements before any associated winnings may be withdrawn. The applicable rollover multiplier will be stated clearly in the promotion's specific terms. Standard wagering requirement for welcome bonuses is 20x the bonus amount unless otherwise stated.
• Bonuses may only be claimed by the account holder to whom they are offered. Bonuses are non-transferable and have no cash value until the applicable wagering requirement has been fully met.
• md111 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice where fraudulent activity, bonus abuse, or technical error is suspected or detected.
• Only one welcome bonus may be claimed per player, per household, per device, and per payment account. md111 uses technical and manual checks to identify bonus abuse patterns including multi-accounting and coordinated bonus farming.

The following conduct is strictly prohibited on the md111 platform. Engaging in prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of all balances and pending withdrawals, and referral to relevant law enforcement authorities where applicable.

• Using any automated system, bot, script, or software to interact with the platform in a manner not intended for human manual use.
• Colluding with other players to fix outcomes, share information during live games, or otherwise undermine the integrity of games or betting markets.
• Using stolen, cloned, or fraudulently obtained payment credentials to fund an md111 account or to process a withdrawal.
• Initiating chargebacks or payment reversals through a mobile wallet provider after funds have been credited and used on the platform.
• Registering multiple accounts for the purpose of circumventing bonus restrictions, account limits, or self-exclusion periods.
• Using the md111 platform to launder funds, structure transactions to avoid detection thresholds, or otherwise engage in activity that violates applicable anti-money laundering obligations.

All content available on the md111 platform — including but not limited to software, game interfaces, graphics, logos, trademarks, service marks, text, images, audio, video, and the overall design and layout of the platform — is the property of md111 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial gaming purposes only. You must not copy, reproduce, modify, create derivative works from, distribute, display, transmit, or otherwise exploit any part of the md111 platform or its content without prior written permission from md111. Nothing in these Terms grants you any ownership rights in or to the platform or its content.

md111 collects and processes personal data about you in connection with the provision of its services, including for the purposes of account management, KYC verification, fraud prevention, responsible gaming monitoring, and marketing communications (where you have consented). The full details of how md111 collects, uses, stores, and shares your personal data are set out in md111's Privacy Policy, which forms part of these Terms.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which md111 is incorporated and operates. In the event of any dispute between you and md111 regarding your account, a transaction, a game result, or any other matter covered by these Terms, you should first contact md111's support team at [email protected] with a clear description of the issue and your account reference. md111 will endeavour to resolve all disputes within 14 business days of receiving a complaint. If a dispute cannot be resolved through direct communication with support, md111 may propose alternative dispute resolution as an option. By using md111, you agree to attempt good-faith resolution through support before initiating any formal legal proceedings.