Privacy Policy

Our Commitment to Your Privacy

md111 ("md111", "we", "us", "our") is committed to protecting the privacy and personal data of every player who registers and uses the md111 platform. This Privacy Policy ("Policy") describes how md111 collects, uses, stores, shares, and protects personal information in connection with the operation of its online casino and sports betting services, accessible at md111.ws. This Policy applies to all users of the platform, including registered account holders and visitors who browse the site without registering.

By registering an account or continuing to use the md111 platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the platform and contact support to close your account. This Policy should be read together with md111's Terms and Conditions and Responsible Gaming Policy, which are available on this website.

md111 uses your personal data only for the purposes described below. We do not use your data for any purpose that is incompatible with the reason for which it was originally collected, unless you provide specific consent for an additional use.

• Account creation, management, and authentication: to register your account, verify your identity, manage your session, reset your password, and maintain your account in good standing.
• KYC and regulatory compliance: to verify your age (21+), identity, and payment method ownership as required by md111's internal compliance obligations and to prevent underage access.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to maintain transaction records for audit purposes and dispute resolution.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, account takeover, money laundering, bonus abuse, and other prohibited conduct, including through automated monitoring systems.
• Responsible gaming: to monitor account activity for signs of problem gambling, to apply deposit limits, session timers, and self-exclusion tools as requested, and to fulfil md111's duty of care obligations towards players.
• Service improvement and personalisation: to analyse platform usage patterns, improve game offerings and user experience, and where you have consented, to send you personalised promotional communications relevant to your activity on md111.

md111 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited circumstances, and only to the minimum extent necessary for the stated purpose.

• Payment processors: md111 shares transaction reference data with bKash, Nagad, Rocket, and Upay solely to process deposits and withdrawals. These providers receive only the transaction data required to complete the specific payment.
• Identity verification providers: md111 may share identity documents and personal details with third-party KYC verification services to confirm that players meet the 21+ age requirement and to validate the authenticity of submitted documents.
• Game and software providers: md111 may share session identifiers and game-activity references with its game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and others) strictly to facilitate game delivery and to resolve technical disputes.
• Law enforcement and regulatory authorities: md111 will disclose personal data to competent authorities where required to do so by applicable law, court order, or regulatory direction. md111 will, where legally permitted, notify the affected player of such a disclosure before it is made.

All third-party service providers who receive personal data from md111 are required to handle that data confidentially, to use it only for the specific purpose for which it was shared, and to maintain appropriate technical and organisational security measures. md111 uses contractual agreements to enforce these obligations on its service providers.

md111 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply, though specific data categories may have different retention timelines based on their purpose and the applicable legal framework.

Account data (identity, contact, and KYC documents) is retained for the duration of the account relationship and for a minimum period of five years following account closure, to satisfy anti-money laundering record-keeping obligations and to enable the resolution of any post-closure disputes. Gaming and transaction records are retained for the same minimum period. Marketing consent records are retained until consent is withdrawn and for one year thereafter, to demonstrate compliance. Technical and device data collected via cookies and server logs is typically retained for no more than 13 months.

md111 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include SSL encryption for all data transmitted between your device and the md111 platform, secure server infrastructure with access controls, encryption of sensitive data fields at rest, regular security assessments, and employee training on data handling procedures.

While md111 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, md111 will notify affected players promptly and will take all necessary remedial steps. You also play an important role in protecting your own data by keeping your login credentials confidential and by notifying md111 immediately if you suspect unauthorised access to your account.

The md111 platform is a self-contained service. md111 does not embed third-party advertising networks, social media tracking pixels, or affiliate tracking scripts that send your browsing behaviour to external parties without your knowledge. Game content is delivered via embedded iframes from md111's licensed game providers; those providers operate under their own privacy policies in respect of any data they independently collect during gameplay. md111 is not responsible for the privacy practices of its game providers beyond the contractual obligations described in this Policy.

md111 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. When material changes are made to this Policy, md111 will notify active players via an in-platform notification displayed upon their next login, or by message to their registered contact details. The updated Policy will state the date on which it takes effect.

The current version of this Privacy Policy is always available at md111.ws/privacy-policy. Your continued use of the md111 platform after the effective date of any updated Policy constitutes your acceptance of the updated terms. If you do not agree with a change to this Policy, please discontinue use of the platform and contact support to request account closure.